Got questions? This way.
FAQs, quick fixes, and official info on every feature.
Can't find your question here, try our support forums.
General questions:
Discover Tuma, our solutions, their capabilities, pricing and terms of service.
At Tuma, we offer a robust billing automation infrastructure that connects invoices, apps and sales with Kenyan Banks, Digital wallets and mobile banking in three clicks.
Tuma integrates with all major banks in Kenya such as Equity Bank, Stanbic, NCBA, KCB, Co-operative Bank, Family Bank, etc as well as MPESA Business Paybill and Buy Goods till numbers.
No. Tuma doesn't withold merchant's money. It credits funds directly to merchant's bank or mpesa business paybill/Buy goods till number account in real-time immediately a customer authorizes payment prompt.
Tuma links every sale and invoice with its corresponding payment transaction to automate payments reonciliation.
Tuma extends M-PESA and Bank payment alerts to Emails, Whatsapp, Telegram and Slack.
Yes, we have cloud-based ERPs for retail, real estate and restaurant/hospitality, and event ticketing sectors that can be whitelabled on request.
Pricing Questions
Tuma pricing options
No, Tuma only charges when contracted to integration your inhouse solutions with our payment gateway.
As seen in our pricing page, we have premium features locked behind a paywall like KRA eTIMS Integration, Multi-currency support, multiple user roles/groups among others. However, our free tier has more than what you need to run your business.
The rate card varies from one industry to another as well as the nature and scale of the business. Contact us for a quote.
Developer/API questions
Explore Tuma Developer APIs and Third Party Integrations
Yes Tuma has a Robust REST API for billing(invoice generation), Sales and Inventory management as well as M-PESA STK push API.
For specific bank integration documentation/tutorial guides, check our Tutorials page
For detailed documentation, check our github repository.
Yes, you can download the postman collection for Tuma APIs here
Yes. Tuma has plugins for WordPress/Woocommerce, Opencart, Shopify, Zoho, Odoo and other popular commerce platforms.
